Legal notice

Legal Notice

1. Business Information

This website, www.royaldhofar.com, operates under the brand name Royal Dhofar Frankincense and is owned and operated by Ziyad Mahdy Company, a legally registered business in the United States.

Legal Business Name: Ziyad Mahdy Company
Trading Name: Royal Dhofar Frankincense
Registered Business Address: 4283 Express Ln, Sarasota, FL 34249, United States
Website: https://royaldhofar.com
Email: royaldhofar@gmail.com
WhatsApp: +968 9119 7523

2. Business Operations and Product Origin

Royal Dhofar Frankincense specializes in authentic Omani frankincense, incense, fragrances, and selected natural products inspired by the heritage of Dhofar, Sultanate of Oman.

While the company is legally registered in the United States, customer orders are prepared and dispatched from Muscat, Sultanate of Oman.

The registered US business address is not a product dispatch or customer returns location.

3. Product Information

We aim to provide accurate and transparent information regarding our products, including their origin, descriptions, ingredients where applicable, and intended uses.

Product availability, specifications, and prices are subject to change. Customers are encouraged to review the information provided on each product page before making a purchase.

4. Pricing, Shipping and Returns

Product prices and shipping charges are displayed in the applicable currency during the shopping and checkout process.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Our Shipping Policy, Returns & Refunds Policy, Privacy Policy, and Terms of Service are available on our website.

Customers should contact our support team before returning any products to receive the appropriate return instructions.

5. Intellectual Property

Unless otherwise stated, the Royal Dhofar Frankincense name, brand identity, original website content, and other proprietary materials are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use of protected materials is prohibited without prior written permission.

6. Website Information

We make reasonable efforts to ensure that the information published on this website is accurate and up to date.

Nothing on this website is intended to replace professional medical advice. Products must be used according to their individual instructions and applicable safety guidance.

7. Legal and Customer Inquiries

For customer service, business correspondence, or legal inquiries, please contact:

Ziyad Mahdy Company
Royal Dhofar Frankincense
4283 Express Ln
Sarasota, FL 34249
United States

Email: royaldhofar@gmail.com
Website: https://royaldhofar.com

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